AI Agents

AI Chat Agents

Customers message you everywhere. One AI agent answers on every channel with the same knowledge and books them or hands off to your team.

Book a strategy call What’s included

Siravo Aesthetics (Instagram DM)AI agent · text message

10:02 PM

Customer
Do you do lip filler consults on weekends?
AI agent
Hi! I’m Siravo’s AI assistant. Yes, we have Saturday consults with our nurse injector. Morning or afternoon?
Customer
Morning
AI agent
Saturday at 10:30 AM is open. I’ll send a confirmation and a short intake form.

Replied in about a minute
Consult booked
Intake form sent

Example conversation · fictional business

Our commitments

AI always says it’s AIEvery conversation starts with an AI disclosure
Live in days, not monthsStandard agents typically go live within days
Reviewed after launchWe read conversations, tune answers and report
One-step off switchTurn the agent off whenever you need to
Your data, your accountsNumbers, data and custom code stay in your name

Why it matters

The problem we solve

Shoppers and prospects message on Instagram, WhatsApp and your site at night and on weekends, and a reply the next morning often arrives after they bought elsewhere.
Most website chat widgets are a contact form in disguise: they collect an email address and promise a reply later.
Each channel ends up with its own inbox, its own answers and nobody responsible for consistency.

What’s included

What you get with AI Chat Agents

Ideal for: Businesses getting inquiries from Instagram, Facebook, WhatsApp or their website, especially after hours.

Website chat widget
WhatsApp Business setup and verification
Instagram and Facebook Messenger
Booking and lead capture
Handoff to your team inbox

Optional add-ons

Spanish (bilingual) agentThe agent detects Spanish and continues the whole conversation in Spanish.
Additional languagesAdd French for Quebec or other languages your customers speak.
Additional locations or departmentsSeparate hours, staff, routing and booking rules per location.
Payments & deposits in conversationThe agent sends a secure payment link and confirms the booking when paid.
Custom integrationConnect a system outside our standard set, where the vendor provides API access.

Depth of customization

Standard, Custom or Deep

Launch fast on our standard framework, or have us design the agent around your exact process.

Typically within days

Standard

Our standard agent framework configured for your business
Your FAQs, policies and one booking flow
Common integrations (Google/Outlook calendar, popular CRMs and booking tools)
Scenario testing before launch

Typically 2–3 weeks

Custom

Conversation design around your sales process
Multiple flows (e.g. quote, book, reschedule, urgent)
Live data lookups such as pricing, inventory or order status
Brand persona and tone
Extended scenario testing

Typically 3–8 weeks

Deep

Several agents (voice, text, operations) sharing one knowledge base and data
Custom backend, tools and APIs
Custom dashboards and reporting
Dedicated engineer

In practice

Late-night questions at an online home goods store

Illustrative example with a fictional business.

Marrowlane Home, a fictional Shopify store selling bedding and linens, gets most of its Instagram DMs after 9 p.m. One evening a customer asks whether a queen duvet cover fits an oversized comforter and if an order placed last week has shipped. The chat agent, which introduces itself as an AI assistant, answers the sizing question from the store's approved size chart, then asks for the order number and email and looks up the tracking status in Shopify. A second customer on the website chat wants to return a table lamp. The agent explains the return policy, starts the return request and tags the conversation for the support team, which approves it the next morning from the shared inbox. Anything outside policy goes straight to a person.

How it works

From kickoff to live

Pick the channels

We look at where your inquiries come from today and start with the channel that matters most, then add web chat, WhatsApp, Instagram and Facebook Messenger as needed.

Build one knowledge base

Your products, services, policies and approved answers go into a single source that every channel uses, so a customer gets the same answer everywhere.

Connect the actions

We connect the tools the agent needs to be useful: order lookup, booking, lead capture, payment links and handoff to your shared inbox.

Test and launch

We test with real questions from your past messages, including awkward ones, then go live and review transcripts closely in the first weeks.

AI Chat Agents by industry

E-commerce Brands SaaS & Tech Companies Law Firms Dental Practices Real Estate Agents Insurance Agencies Hotels & Hospitality Logistics & Trucking Manufacturing & Distribution Accounting & Tax Firms Property Managers HVAC Companies

All industries

Deliverables

What you receive

A chat agent on the channels you choose, each verified and connected to your business accounts
One shared knowledge base with an approved list of what the agent may and may not answer
Actions wired to your systems: order status, booking, lead capture or payment links
Handoff rules and a shared inbox so your team can take over any conversation
WhatsApp Business setup and template approval support where WhatsApp is in scope
Transcript reviews with a written list of answers we added or corrected

Honest fit check

When we’re not the right fit

Businesses that want the agent to make refund, credit or exception decisions on its own. We design it to collect details and route those to a person.
Brands without any written policies or product information yet. We can help you write them first, but the agent cannot invent them.

AI Chat Agents connects with

Shopify
WooCommerce
WhatsApp Business Platform
Instagram
Facebook Messenger
Gorgias
Zendesk
Intercom
HubSpot
Calendly

Plus most tools with an API. We connect where the vendor provides API access; names are trademarks of their owners.

Free check

Free missed-call & speed-to-lead check

We place a test call and send a test inquiry to your business, then email you a short written report of what happened: whether it was answered, how long a reply took and whether anyone followed up, with practical suggestions. No obligation, and nothing to install.

Request the free check Book a strategy call

A test callWe call your main number like a new customer would.
A test inquiryWe send an inquiry through your website form or text line.
A written reportAnswer, response time and follow-up, plus suggestions.

FAQ

Frequently asked questions

Can it answer in other languages?

Yes. Agents work in English and Spanish, and we add other languages on request after testing them before launch.

Can my team jump in?

Yes. Conversations land in a shared inbox, and a person can take over at any time.

Can the chat agent see a customer's order or account?

Yes, when your platform offers API access. The agent verifies the customer with details such as an order number and email before sharing anything specific, and it only reads the fields we agree on.

What about WhatsApp's rules for business messages?

WhatsApp allows free-form replies within a window after the customer messages you. Outside that window, only approved templates can be sent. We set up the templates and opt-in handling so your account stays in good standing.

Will the agent push products or upsell?

Only if you want it to, and only in ways you approve. Many brands prefer the agent to answer the question first and suggest a related item only when it is clearly relevant.

How do you keep it from making things up?

The agent answers from your approved knowledge base and connected data. When it does not have an answer, it says so and hands off. We review transcripts regularly and close the gaps we find.

Let’s put AI to work in your business.

Tell us what you want to automate. We’ll show you a live demo built for a business like yours and send a tailored proposal.

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