An AI receptionist that answers every call, day or night
Your phone rings while you are in a meeting, with a customer or asleep. Our AI receptionist picks up, introduces itself as your AI assistant, sounds natural, knows your business, books the appointment and texts you the details.
- AI agent
Halvorsen & Teague Injury Law, this is the AI assistant. This call may be recorded. How can I help?
- Caller
I was rear-ended tonight. The other driver’s insurance already called me.
- AI agent
I’m sorry that happened. I can set up a free consultation with an attorney. Were you hurt?
- Caller
My neck hurts. I went to urgent care.
- AI agent
I’ve booked a free consultation at 9 AM and alerted the attorney on call.
- Intake completed
- Consult booked 9 AM
- Attorney alerted
Our commitments
- AI always says it’s AIEvery conversation starts with an AI disclosure
- Live in days, not monthsStandard agents typically go live within days
- Reviewed after launchWe read conversations, tune answers and report
- One-step off switchTurn the agent off whenever you need to
- Your data, your accountsNumbers, data and custom code stay in your name
The problem we solve
- Many callers who reach voicemail don’t leave a message. They call the next business on the list.
- Answering services take messages, but they cannot quote, qualify or book. Someone still has to call back.
- Hiring a full-time front desk for nights and weekends is expensive and hard to keep staffed.
Set up and managed for you
Ideal for: Any business that misses calls in meetings, with customers, after hours or during busy seasons.
Natural voice agent
Answers on pickup in a natural voice, in English, with Spanish available, with your business name and tone, and says up front that it is an AI assistant.
Booking and scheduling
Checks your calendar, CRM or booking software and books real appointments while the caller is on the line.
SMS and WhatsApp
The same agent replies to texts and WhatsApp messages, so customers get answers on the channel they prefer.
Warm transfer to a human
Urgent or high-value calls are transferred to you live, or you get an instant alert with a summary.
Call summaries in your CRM
Every conversation is logged with a transcript, the caller details and what was promised.
Spam and robocall filter
Sales calls and robocalls are screened out so you only hear about real customers.
Scoped to your business
Most businesses start with one of these and expand once it’s working. We recommend the right starting point on a short call.
After-hours & overflow
- Answers when your team can’t
- FAQs and lead capture
- Text summary of every call
- Live transfer for urgent calls
Full-time front desk
- Books into your calendar, CRM or booking software
- Text follow-up to callers
- CRM logging
- Ongoing tuning
Multi-location & bilingual
- English and Spanish
- Separate rules per location or department
- Custom integrations
- Priority support
Optional add-ons
- Spanish (bilingual) agentThe agent detects Spanish and continues the whole conversation in Spanish.
- Additional languagesAdd French for Quebec or other languages your customers speak.
- Additional locations or departmentsSeparate hours, staff, routing and booking rules per location.
- Custom brand voiceA unique, consistent voice for your brand (designed voice, or a licensed voice with consent).
- Payments & deposits in conversationThe agent sends a secure payment link and confirms the booking when paid.
- Advanced call routingRoutes to the right person by reason, area, language or time, with fallbacks.
- Custom integrationConnect a system outside our standard set, where the vendor provides API access.
- Call QA & insights reportCalls scored for outcome and sentiment, with a monthly report on what customers ask and where opportunities are lost.
- Live results dashboardCalls, leads, bookings and revenue by source in real time.
Standard, Custom or Deep
Launch fast on our standard framework, or have us design the agent around your exact process.
Standard
- Our standard agent framework configured for your business
- Your FAQs, policies and one booking flow
- Common integrations (Google/Outlook calendar, popular CRMs and booking tools)
- Scenario testing before launch
Custom
- Conversation design around your sales process
- Multiple flows (e.g. quote, book, reschedule, urgent)
- Live data lookups such as pricing, inventory or order status
- Brand persona and tone
- Extended scenario testing
Deep
- Several agents (voice, text, operations) sharing one knowledge base and data
- Custom backend, tools and APIs
- Custom dashboards and reporting
- Dedicated engineer
A Saturday at a small family law practice
Illustrative example with a fictional business.
Hollowmere Family Law, a fictional three-attorney firm, closes its office on weekends, yet Saturday morning is when many people finally make the call they have been putting off. At 9:40 a caller reaches the AI receptionist, which opens with a recording notice and says it is an AI assistant for the firm. The caller asks whether the firm handles custody modifications. The agent confirms the practice areas from the firm's approved list, explains that it cannot give legal advice, runs a short conflict-check intake (names of the other parties, county, how they heard about the firm) and books an initial consultation into the intake attorney's Outlook calendar for Tuesday. The attorney gets a text summary and the full transcript in the firm's CRM. A second caller asking about an existing case is told a staff member will call back Monday, and the request lands in the paralegal queue.
From kickoff to live
Discovery call (20 min)
We learn your services, prices, service area, hours and how you book customers today.
Build and test
We write the agent, connect your calendar and CRM, and test it against real-world call scenarios. A standard voice setup is usually ready within days.
Go live
Forward your line after hours, on overflow or full-time. You can switch it off with one setting.
We manage it
We review calls weekly, tune answers, update prices and add new scenarios as your business changes.
What you receive
- A written call playbook: greeting, disclosure, intake questions, booking rules and transfer rules, approved by you before launch
- A knowledge base built from your services, policies, hours and service area, with a clear list of topics the agent must not answer
- Calendar, CRM or booking-software connection with test bookings confirmed on your side
- Routing rules for urgent calls, existing clients, vendors and spam, with named fallbacks for each
- A launch checklist covering forwarding, recording notice, after-hours behavior and a one-step off switch
- Scheduled call reviews with a short written list of changes we made and why
When we’re not the right fit
- Businesses that want callers to believe they are speaking with a person. Our agents always say they are AI.
- Practices that need the agent to give clinical, legal, financial or insurance advice. The agent collects details and routes those questions to a qualified person.
- Teams that receive only a handful of calls a week and already answer all of them live.
AI Receptionist connects with
- Google Calendar
- Microsoft Outlook
- Calendly
- Acuity Scheduling
- HubSpot
- Salesforce
- GoHighLevel
- Clio
- ServiceTitan
- Twilio
Plus most tools with an API. We connect where the vendor provides API access; names are trademarks of their owners.
Free missed-call & speed-to-lead check
We place a test call and send a test inquiry to your business, then email you a short written report of what happened: whether it was answered, how long a reply took and whether anyone followed up, with practical suggestions. No obligation, and nothing to install.
- A test callWe call your main number like a new customer would.
- A test inquiryWe send an inquiry through your website form or text line.
- A written reportAnswer, response time and follow-up, plus suggestions.
Frequently asked questions
Will callers know they are talking to AI?
Yes. Our agents introduce themselves as an AI assistant at the start of every conversation, and people can ask for a person at any time. Several states have bot-disclosure rules, and up-front disclosure is simply good practice.
Do I need to change my phone number?
No. You keep your number and forward calls to the AI receptionist all the time, after hours only, or when you do not pick up within a few rings.
What happens with an emergency or a complicated call?
We define the rules together. The agent can transfer the call to you live, send an instant SMS alert, or book the earliest emergency slot.
How is call recording handled?
Every recorded call starts with a recording notice, because callers may be in all-party-consent states or provinces. Callers can ask not to be recorded, and recording can also be turned off entirely.
How is it different from an answering service?
An answering service usually takes a message. An AI receptionist answers from your own information, can book the appointment while the caller is on the line, and replies to texts as well.
Can the agent handle different rules for existing clients and new callers?
Yes. We usually ask early in the call whether the person is a current customer. New callers go through intake and booking. Existing customers can be matched to their record where your system allows it, then transferred, given a status answer from approved data, or added to a callback queue for your team.
What if a caller asks something the agent does not know?
It says so plainly, takes a message with the caller's details and the exact question, and sends it to the right person. It does not guess. Each unanswered question is reviewed, and if you approve an answer, we add it to the knowledge base.
Can it collect payment or deposits on the call?
The agent does not take card numbers by voice. If you want a deposit, it can text the caller a secure payment link from your payment provider and confirm the booking once the payment clears.
Who can listen to the recordings and transcripts?
You decide. Access is limited to the people you name, and we agree on a retention period during setup.
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